Refund and Cancellation Policy

Purpose

This Refund and Cancellation Policy describes how Springs Longevity LLC handles refund, billing, and cancellation support requests.

Cancellations

Users may request cancellation assistance by contacting support@springslongevity.com.

Cancellation availability may depend on the status of upcoming orders, refills, subscription renewals, clinical services, and fulfillment activity.

Refund Requests

Users may contact support@springslongevity.com to request support with billing or refund questions.

Refund eligibility depends on the Springs Longevity policy in effect at the time of the request, the status of clinical review, payment processing, fulfillment, shipping, and applicable law.

Prescriptions and Fulfillment

If medication is prescribed, fulfillment and shipping may involve third-party pharmacy or fulfillment partners. Shipment changes, returns, and disposal may be limited by pharmacy handling rules and applicable law.

Prescription medication return restrictions may apply under pharmacy rules and applicable law.

Billing Questions

For billing support, contact Springs Longevity at support@springslongevity.com. Include the name, email address, order or account details if available, and a short description of the issue.

Policy Updates

Springs Longevity may update this Refund and Cancellation Policy from time to time. Updates will be reflected by the effective date shown on this page.

Contact

Springs Longevity LLC

support@springslongevity.com

(213) 725-2361

5830 E 2nd St, Ste 7000 #36306, Casper, Wyoming, 82609