Privacy Policy

Scope

This Privacy Policy describes how Springs Longevity LLC collects, uses, maintains, and shares information through the Springs Longevity website, intake forms, communications, and related services.

Health information connected to care may also be subject to medical privacy obligations and provider-specific notices. If a separate medical privacy notice applies, that notice will be provided with applicable provider and covered-entity details.

Information We Collect

We may collect identifiers and contact details such as name, email address, phone number, mailing address, date of birth, and account or intake details you provide.

We may collect health and wellness information you submit for eligibility review, including medical history, medications, goals, measurements, responses to intake questions, and related communications.

We may collect payment, shipping, device, browser, usage, and communications information needed to operate the service, support users, and maintain site security.

How We Use Information

We use information to operate the website, process intake submissions, coordinate clinical review when applicable, communicate with users, support fulfillment when treatment is prescribed, respond to requests, improve services, and comply with legal obligations.

We may use contact information to send service messages. Marketing communication practices, opt-out mechanics, and SMS terms are provided where applicable.

How Information May Be Shared

We may share information with service providers that help operate the website, process payments, support communications, host data, provide analytics, or support customer service.

When clinical review, prescribing, or fulfillment is involved, information may be shared with licensed clinicians, telehealth partners, pharmacy or fulfillment partners, and other parties needed to provide requested services, subject to applicable law and final contract terms.

We may disclose information when required by law, to protect rights and safety, to respond to lawful requests, or as part of a business transaction, subject to appropriate protections.

Security and Retention

Springs Longevity uses administrative, technical, and physical safeguards designed to protect information. No online service can guarantee absolute security.

Information is retained for as long as needed to provide services, satisfy legal or operational requirements, resolve disputes, and enforce agreements.

Choices and Requests

Users may contact Springs Longevity to request assistance with access, correction, deletion, or communication preferences. Available rights may vary by location and by the type of information involved.

For privacy or medical privacy questions, contact support@springslongevity.com unless a separate privacy or HIPAA contact is designated in an applicable notice.

Children

The Springs Longevity service is intended for adults. It is not directed to children or anyone under 18 years old.

Changes

Springs Longevity may update this Privacy Policy from time to time. Updates will be reflected by the effective date shown on this page.

Contact

Springs Longevity LLC

support@springslongevity.com

(213) 725-2361

5830 E 2nd St, Ste 7000 #36306, Casper, Wyoming, 82609